Please note that the carat weight, the number of stones and the dimensions of the product can vary according to the size of the ordered design.
Return policy
Not completely satisfied with your jewel? You have 14 working days to get a refund. Check our Terms and conditions
What to expect during your appointment?
During your appointment (which usually lasts between 30min-1h), we’ll take the time to discuss what you’re looking for—whether it’s selecting a piece from an existing collection or creating a bespoke design together. You’ll also have the opportunity to view and try on pieces in person.
To help me prepare for our meeting, it’s helpful if you let me know in advance whether you’re mainly interested in rings, necklaces, earrings, bracelets, or a combination. If you already have a more specific idea for a custom project (such as a type or color of gemstone, a diamond shape, or a budget), feel free to share that ahead of time so I can bring the most relevant pieces—and possibly loose stones—to show you.
If the piece you choose is available in stock and in your size, you’ll be able to take it home right away. If it needs to be made to order, the production time is typically around 15 to 20 business days (see the “Roadmap” section below). If it’s a ring which needs to be resized, the process takes 2-3 days.
While it’s always preferable to collect your finished piece in person at the showroom, insured shipping can of course be arranged if needed.
