Privacy & Cookies policy

Laurence Vandenborre, owner of laurencevandenborre.com, is committed to protecting your privacy and the security of your personal data. This policy explains how we collect, use, and store your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

 

1. Who is responsible for your data?

Data Controller:

Laurence Vandenborre determines the purposes and means of processing your personal data.

Processors:

We may engage third-party service providers (data processors) who process data on our behalf, such as:

  • Web hosting providers
  • Payment service providers
  • Website development and analytics partners

All processors are contractually obligated to handle your data securely and in accordance with this policy.

 

2. Legal Basis for Processing

We process your personal data based on:

  • Performance of a contract or pre-contractual steps
  • Legal obligations (e.g., invoicing)
  • Our legitimate interest (e.g., customer communications)
  • Your explicit consent (e.g., receiving newsletters or marketing)

 

3. What Personal Data Do We Collect?

We only collect data relevant to providing our services:

  • Identification data: name, surname, address
  • Contact details: email, phone number
  • Payment data: limited bank/payment details for order processing
  • Technical data: IP address, browser information, cookies
  • Optional data: gender, date of birth

Data is collected when you:

  • Register or make a purchase on our website
  • Contact us for customer service
  • Subscribe to newsletters or agree to marketing

 

4. Use of Cookies

We use cookies to:

  • Recognize returning users
  • Maintain your shopping cart and preferences
  • Analyze website usage via tools like Google Analytics

Types of Cookies:

  • Session cookies (e.g., login sessions): deleted when you close your browser
  • Persistent cookies (e.g., saved preferences): stored for up to one year
  • Third-party cookies: e.g., Google Analytics – these help us understand how users interact with our site

You can adjust your cookie preferences or disable them in your browser settings.

 

5. Why Do We Use Your Data?

Your data is processed for the following purposes:

  • Order processing and delivery
  • Customer support and complaint handling
  • Sending newsletters (if subscribed)
  • Preventing fraud and maintaining website security
  • Personalized marketing (only with your consent)

 

6. Who Has Access to Your Data?

We do not sell or share your personal data with third parties without your explicit consent, except:

  • When required by law
  • When working with data processors as described above

 

7. Data Retention

We retain your personal data for up to 10 years after your last interaction with us (e.g., last order, login, or customer service inquiry). After this period, your data is anonymized unless legal retention is required (e.g., for accounting purposes).

 

8. Your Rights Under GDPR

You have the following rights:

RIGHT

DESCRIPTION

Access

Request information about how your data is used

Rectification

Correct inaccurate or incomplete data

Erasure (“Right to be Forgotten”)

Request deletion of your data under certain conditions

Restriction

Request limited processing of your data

Objection

Object to data processing for marketing or legitimate interest purposes

Portability

Request a copy of your data in a portable format

Withdraw Consent

Revoke consent at any time (e.g., unsubscribe from marketing emails)

 

9. How to Exercise Your Rights

To exercise your rights, contact us by email or post, with proof of identity:

Email: info@lvfinejewelry.com

Postal Address: Laurence Vandenborre – Tabakvest 3, 2000 Antwerp, Belgium

We will respond within 1 month of receiving your request.

 

10. Updates to This Policy

This Privacy and Cookies Policy may be updated from time to time. We recommend checking this page periodically. Material changes will be communicated via email or website notifications.